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About MOOM
 

At MOOM, we provide professional business support that helps sole traders, contractors, and small businesses stay organised, efficient, and focused on what they do best.
 

Founded by mother-and-daughter team Louise and Allanah, we bring decades of combined experience in business administration, office management, operations, and bookkeeping. Our practical, hands-on approach means we become a trusted extension of your business, delivering reliable support tailored to your unique needs.

Whether it's bookkeeping, Xero, payroll, administration, office management, or specialised services such as hire pallet management, we're here to simplify your workload so you can focus on growing your business.

We believe great business support is built on trust, flexibility, accuracy, and strong relationships. Our goal is to provide dependable, personalised solutions that help your business run smoothly—wherever you are in New Zealand.
 

Our Mission

To empower businesses by providing reliable, professional, and flexible business support that simplifies day-to-day operations, saves valuable time, and enables our clients to focus on growing their business with confidence.
 

Our Vision

To be New Zealand's trusted business support partner, delivering innovative, efficient, and personalised solutions that help businesses thrive. We are committed to building lasting relationships, embracing technology, and creating flexible ways of working that benefit both our clients and our team.
 

Specialist Service – Hire Pallet Management

With extensive experience managing CHEP and Loscam accounts, we help transport and logistics businesses improve pallet management processes and reduce unnecessary costs.

Our services include transfer management, reconciliation, compliance monitoring, reporting, process improvement, and tailored solutions designed to maximise efficiency and minimise hire expenses. We understand that every business operates differently, so we work alongside you to develop practical systems that meet your operational requirements.
 

At MOOM, we are committed to providing professional, inclusive, and culturally respectful business support. We value the rich diversity of Aotearoa New Zealand and strive to build genuine relationships based on trust, integrity, and respect. We welcome the opportunity to support Māori, Pasifika, and all businesses with services tailored to their unique needs.

  • We've had a fantastic experience working with MOOM. They take care of our monthly accounts quickly and efficiently, and the quality of their work is always excellent. Their reliability and professional approach make them an essential partner for our business.

    Brook - Brook Carr Building Limited

  • Lana and Louise at Moom feel like part of our team. They are the backbone of our admin department and, time and time again, go above and beyond for both me and my business.

    I’m so pleased I found them and really look forward to continuing to work with them. I recommend their services to anyone who feels overwhelmed by admin or needs reliable, capable support behind the scenes. I’ve also heard fantastic feedback from many of their other happy clients, which comes as no surprise!

    Having Moom as part of our wider team gives me both peace of mind and valuable headspace, knowing that things are being taken care of properly. While technically they are subcontractors, they honestly feel much more like part of the MyAgency team.

    Thank you again, ladies. We’re very lucky to have you!

    Rosie Graystone
    MyAgency NZ

  • Louise from MOOM has been doing my accounts for two years now, no mistakes, on time and very professional. Highly recommended for any serious business owner.

    Lindsay - Sapwell Diesel Eng.

  • I've been working with Moom for the last 3 months and I have to say, reliable is an understatement! Effortlessly actioning tasks from onboarding and contracts to time sheeting. It is hard to find a team that cares as much.

    Cory - My Marketing Agency - 2025

Client Reviews

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